1. General Information
Caminoconfianza (CUIT: 20-34567892-3), with registered address at Campaña del Desierto 972, Z9405 El Calafate, Santa Cruz, Argentina, is responsible for processing your personal data in accordance with the Personal Data Protection Law 25.326 and its Regulatory Decree 1558/2001.
This Privacy Policy describes how we collect, use, store and protect your personal information when you use our website www.caminoconfianza.com and our related services.
2. Personal Data We Collect
2.1 Information You Provide
- Identification data: full name, identity document, date of birth, nationality
- Contact data: postal address, telephone number, email address
- Financial data: information about your economic situation, financial goals, investor profile (when requesting personalized advice)
- Inquiry data: content of your messages, questions and communications with our team
2.2 Automatically Collected Information
- Navigation data: IP address, browser type, operating system, pages visited, time spent, links clicked
- Cookies and similar technologies: unique identifiers, user preferences, session data (see our Cookie Policy for more details)
- Device data: device model, screen resolution, system language
3. Purpose of Data Processing
We use your personal data for the following purposes:
- Service provision: respond to your inquiries, provide financial advice, send requested information
- Service improvement: analyze website usage, identify trends, improve content and functionalities
- Communications: send newsletters, content updates, information about our services (with your prior consent)
- Legal compliance: comply with applicable legal, regulatory and tax obligations
- Security: prevent fraud, protect website security, detect and prevent illicit activities
- Marketing: send personalized advertising, conduct market studies (with your prior consent and possibility of opposition)
4. Legal Basis for Processing
The processing of your personal data is based on:
- Consent: when you expressly accept the processing of your data through forms, checkboxes or privacy settings
- Contract execution: when processing is necessary for providing services you request
- Legitimate interest: to improve our services, conduct statistical analyses and protect our rights
- Legal obligation: when we must comply with tax, accounting or regulatory requirements
5. Sharing Data with Third Parties
We do not sell or rent your personal data. We may share information with:
- Service providers: companies that assist us with hosting, web analytics, email sending, payment processing, under strict confidentiality agreements
- Competent authorities: when required by law, court order or administrative authority
- Business partners: only with your express consent and for specific purposes you authorize
- Business successors: in case of merger, acquisition or asset sale, guaranteeing continuity of this Policy
6. International Data Transfer
Some of our service providers may be located outside Argentina. In such cases, we guarantee that:
- Transfers comply with Law 25.326 and DNPDP Provision 60/2016
- Recipient countries offer adequate levels of protection or appropriate contractual clauses are implemented
- You are informed and expressly consent to such transfers when required
7. Data Retention
We retain your personal data for the time necessary to fulfill the described purposes, considering:
- Contact and inquiry data: 5 years from your last interaction with us
- Financial advisory data: 10 years in accordance with document retention regulations
- Tax and accounting data: 10 years according to Argentine tax legislation
- Navigation and cookie data: according to periods specified in our Cookie Policy
Once these periods have elapsed, we proceed with secure deletion or irreversible anonymization of data.
8. Your Rights as Data Subject
In accordance with Law 25.326, you have the right to:
- Access: know what personal data we have about you
- Rectification: request correction of inaccurate or incomplete data
- Update: keep your personal data updated
- Deletion: request deletion of your data when no longer necessary
- Confidentiality: that your data be treated with due confidentiality
- Information: know the purposes of processing and recipients of your data
- Opposition: oppose the processing of your data for direct marketing purposes
To exercise these rights, you can contact us at: contacto@caminoconfianza.com or at our legal address. We will respond to your request within a maximum of 10 business days.
9. Agency for Access to Public Information
The Agency for Access to Public Information, as the Control Body of Law 25.326, has the authority to attend to complaints and claims filed by those affected in their rights by non-compliance with current regulations on personal data protection.
You can contact the Agency at:
- Website: www.argentina.gob.ar/aaip
- Address: Av. Pte. Gral. Julio A. Roca 710, Floor 3, Autonomous City of Buenos Aires
- Phone: 0800-222-DATO (3286)
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration, including:
- SSL/TLS encryption for sensitive data transmission
- Firewalls and intrusion detection systems
- Role-based access controls and need-to-know
- Periodic security audits
- Continuous staff training in data protection
- Security incident response plans
11. Minors
Our services are not directed to persons under 18 years of age. We do not intentionally collect personal data from minors. If we become aware that we have collected data from a minor without verifiable parental consent, we will proceed with its immediate deletion.
12. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Significant changes will be notified through prominent notice on our website or by email. The "Last updated" date at the beginning of this document indicates when the most recent modification was made.
13. Consent
By using our website and services, you consent to the processing of your personal data in accordance with this Privacy Policy. If you do not agree with any part of this Policy, we recommend that you do not use our services.
14. Contact
For any questions, requests or complaints related to the protection of your personal data, you can contact us:
- Email: contacto@caminoconfianza.com
- Phone: +54 2902 491282
- Postal address: Campaña del Desierto 972, Z9405 El Calafate, Santa Cruz, Argentina
- CUIT: 20-34567892-3